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FREQUENTLY ASKED QUESTIONS

Q: What exactly is a bully stick?
A: A bully stick is a single-ingredient chew made from 100% beef pizzle, slow-dried until it becomes a firm, long-lasting treat. Nothing is added — no flavorings, preservatives, or coatings. It's high in protein (ours are 81%), low in fat (3%), and fully digestible, unlike rawhide.

Q: Are bully sticks safe for my dog?
A: Bully sticks are one of the safest natural chews available: they soften as they're chewed and break down in the digestive system, so there's no splintering like bones or swelling like rawhide. As with any chew, supervise your dog, provide fresh water, and take away the last small nub so it isn't swallowed whole. Bully sticks are intended for supplemental feeding only.

Q: Can puppies have bully sticks?
A: Yes — once they have their adult teeth coming in and can handle firm chews, most puppies do great with a Mini 4". Start with short, supervised sessions and size up as they grow.

Q: What size should I choose?
A: Rule of paw: the stick should be longer than your dog's muzzle so it can't be swallowed whole. Mini 4" for small breeds and puppies, Standard 6" for most dogs, Jumbo 12" for large breeds, and Braided for power chewers who make ordinary sticks disappear.

Q: How many calories are in a bully stick?
A: Bully sticks are calorie-dense — a 6-inch stick typically runs 80–100 calories depending on thickness. Treats should make up no more than about 10% of your dog's daily calories, so adjust meals on heavy chew days.

Q: Do they smell?
A: A faint natural-beef scent is normal — that's what makes dogs lose their minds for them. Our slow-drying process keeps odor low compared to typical bully sticks. [Verify claim before launch]

Q: How should I store them, and how long do they last?
A: Store in a cool, dry place. Because they're fully dried with almost no moisture, our sticks have a 3-year shelf life with zero preservatives. Check the best-by date on every bag.

Q: How do you test for safety?
A: Every incoming lot is lab-screened for Salmonella and generic E. coli, and every stick passes metal detection before packing. Our chews ship from an FDA-registered facility. We test every batch — not samples.

Q: What's your shipping policy?
A: [Confirm before launch — suggested:] Free standard shipping on orders over $49. Orders ship within 1–2 business days from our US warehouse; delivery typically takes 3–5 business days.

Q: What if my dog doesn't like them?
A: [Confirm before launch — suggested:] Rare, but it happens. Contact us within 30 days and we'll make it right with a replacement or refund. No returns needed — donate the rest to a shelter pup.

CONTACT US

Email: support@pupstreat.com

Standard shipping
on all orders.

Wholesale inquiries: contact@pupstreat.com (we've supplied the trade for years and offer bulk programs for retailers.)

Address: 1209 Mountain Road Pl NE, Ste 7552, Albuquerque, NM 87110, USA