Privacy Policy

Last Updated: [July, 2026]

Pups Treat LLC (“PUPS Treat,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit pupstreat.com (the “Site”), purchase our products, or otherwise interact with our business.

By using the Site, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Information You Provide Directly

  • Name
  • Shipping address
  • Billing address
  • Phone number
  • Email address
  • Payment information (processed by our payment provider — see Section 5)
  • Order and purchase history
  • Customer support communications
  • Reviews, feedback, and other content you voluntarily submit
  • Wholesale/trade account information, if you inquire about bulk ordering

Information Collected Automatically

When you visit the Site, we (and our service providers) may automatically collect:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and time spent on the Site
  • Referring website or search terms
  • Cookie, pixel, and analytics data

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders
  • Provide customer support and respond to inquiries
  • Manage your account, if you create one
  • Communicate order confirmations, shipping updates, and service announcements
  • Improve our products, packaging, and the Site experience
  • Personalize your shopping experience
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal, tax, and regulatory obligations
  • Send promotional emails or offers where permitted by law (you may opt out at any time — see Section 7)
  • Evaluate and respond to wholesale/trade inquiries

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember your cart and preferences, analyze site performance, and support marketing efforts (including retargeting ads on other websites).

You can control or disable cookies through your browser settings. If you disable cookies, some features of the Site — such as your shopping cart — may not function properly.

4. Sharing of Information

PUPS Treat does not sell your personal information.

We share information only with trusted service providers who help us operate our business, including:

  • Payment processors (to securely process transactions)
  • Shipping and fulfillment carriers (to deliver your order)
  • Website hosting and e-commerce platform providers
  • Analytics providers (to understand Site usage)
  • Email and marketing platforms (to send order updates and, where you’ve opted in, promotions)
  • Legal and regulatory authorities, when required by law, subpoena, or to protect our rights, customers, or the public

These providers are only permitted to use your information to perform services on our behalf and are contractually obligated to protect it.

5. Payment Information

Payments are processed by our third-party payment processor(s). PUPS Treat does not store your full credit or debit card numbers on our own servers. Your payment details are handled in accordance with the payment processor’s own privacy and security practices.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights under applicable privacy law (such as the California Consumer Privacy Act (CCPA/CPRA) or other U.S. state privacy laws) to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt out of the sale or “sharing” of personal information (note: we do not sell personal information)
  • Opt out of targeted marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@pupstreat.com. We may need to verify your identity before fulfilling certain requests.

Marketing opt-out: You can unsubscribe from promotional emails at any time using the “unsubscribe” link in any marketing email, or by contacting us directly. You will still receive transactional emails (such as order confirmations and shipping updates) related to purchases you make.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including to process orders, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy

The Site and our products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at support@pupstreat.com and we will take steps to delete it.

10. Third-Party Links

The Site may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies.

11. International Visitors

The Site is operated in the United States, and information you provide will generally be processed and stored in the United States. If you access the Site from outside the U.S., you understand that your information may be transferred to, stored, and processed in the U.S., where privacy laws may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Pups Treat LLC 1209 Mountain Road Pl NE, Ste 7552 Albuquerque, NM 87110, USA

General/Support: support@pupstreat.com Wholesale inquiries: contact@pupstreat.com Website: pupstreat.com/contact